Questions and answers

Yes. Marrast Contracting is a Licensed Electrical Contractor, licence ECRA/ESA 7016430, and every job is led by Shaldin Marrast, a Master Electrician. You can check our licence on the Electrical Safety Authority's contractor lookup at esasafe.com.

Yes. In Ontario, the licensed contractor files the notification of work with the Electrical Safety Authority (ESA) and books the inspection. We handle it on every job that needs one, and you get the ESA Certificate of Acceptance when the work passes. Keep it: insurers and home buyers often ask for it.

Most of our work is in Toronto and across the GTA: North York, Toronto, Forest Hill, Etobicoke, Scarborough, Mississauga, Vaughan, Richmond Hill, Markham, Aurora, Newmarket and Brampton. We also work further out, in Oakville, Caledon, King, Barrie, Alliston, Wasaga Beach and Collingwood, and have gone as far as Wasaga Beach and Tiny for the right project. Jobs outside the city include travel time.

A service or diagnostic call is a first visit to find the cause of a problem. We give you the rate when you book, test the circuit, tell you what we found, and give you the price to fix it before we do any work. Many simple jobs can also be priced from photos.

It depends on the house. The biggest factor is whether the hydro service to your house is overhead or underground, followed by where the meter and panel sit and how much wiring needs to move. The utility matters too: Toronto Hydro charges a fee for the disconnect and reconnect, which Alectra and Hydro One customers usually don't pay. Send us photos of your panel and meter for a first idea, and we give you a fixed written quote after a site visit.

Usually most of one working day. The utility disconnects the service in the morning, we swap the panel and service equipment, and power is reconnected once the work is ready. We book the utility appointment for you and tell you the date in advance.

Not always. A Level 2 charger needs its own 240-volt circuit, usually 40 to 60 amps. We do a load calculation on your home first. If your panel has room, we install the charger on its own circuit. If it doesn't, the options are a panel or service upgrade, or in some homes a load management device that lets the charger share capacity. We'll tell you which applies.

It depends on what you want running during an outage. Some homeowners back up essentials only (furnace, sump pump, fridge, a few lights and outlets). Others want the whole house. We look at your panel and how you use power, then recommend a size and a transfer switch to match.

Yes. For an electrical emergency call (647) 930-2907 any time, day or night. If you see smoke or fire, leave the house and call 911 first. If a power line is down, stay well back and call your hydro utility's emergency line.

Every job comes with our 1-year workmanship warranty. Products carry their own manufacturer warranties on top of that, and standby generators can be covered by extended manufacturer warranties.

Yes. A large share of our work is for general contractors and custom home builders, from temporary power and rough-in through to final connections and ESA sign-off. Two crews mean we can keep to your schedule on larger projects.

We aim to reply right away, and within 30 minutes during office hours (Monday to Friday, 9 am to 5 pm). Emergencies are answered 24/7.